Verizon

Category: Cell phone store in Lady Lake, Florida

Address: 472 US-441, Lady Lake, FL 32159, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–6PM

Wednesday: Closed

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

M.J. J

Sep 14, 2022

Worst ever, cancelled service I had for over nine years

Gloria Smith

Sep 14, 2022

Couldn't get anyone to help me was supposed to be next but others waited on.

Zachary Czternastek

Sep 12, 2022

I’ve been a customer with Verizon for ten years. I recently started working for the state and am eligible for a 19 percent discount. It’s been a fight tooth and nail. The emails sent to my work email were invalid upon arrival every time. No biggie- I called customer service. Sat on hold for two hours to finally get that straightened out…. JUST KIDDING. It apparently takes two billing cycles. Called again to ask two months later why it won’t apply- Every agent sees it there. They’re “Working on resolving my issue/ they don’t understand why”…. Well that was two months ago again…. Called today it’s finally showing up and they don’t understand why it won’t apply. Sat on hold for another hour and a half so far and I’m still on hold. Just to be told by billing they cannot apply my discount. And when I ask to speak to the manager they apparently don’t have one. Which as a corporate company with thousands of employees doesn’t make any sense I guess I’m going to have to switch over to a new carrier AT&T works fine in my area thankfully…. Which is fine. The 5G in my area that’s supposed to be so fast is literally a DEAD zone. I can’t use my phones internet unless it’s LTE. It’s sad what’s become of what used to be the best phone carrier. It’s sad I’ve used them for everything…. My watch and phone and iPad as I NEED this for work. Don’t be taken advantage of by these big corporations. Do not feel loyalty. They will take advantage of you and your kindness.

Lynn Hausmann

Sep 10, 2022

Helpful staff answered my questions.

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Questions & Answers

How can I find out if phone will work with Verizon? And do have to go there to switch to Verizon

Theresa Brown | Oct 31, 2021
Carey Majors (Urg8rb8) | Oct 31, 2021

First does it have a clean MEID?Does your phone have LTE capability? Or has it been used on one of its MVNOs, like straight talk or Xfinity? If you can say yes to 1 and 2 or 1 and 3 then yes theres a very good chance it will. Better yet call their customer service and ask them....have the model and meid ready to give them. Hope this helps. If you are switching then go in and let them take you thru the process of what to do about switching.

How can I cancel Verizon for my elderly parent with Altzeimers, but have no Power of Attorney? They can't talk to me about his account. I set up automatic monthly payments a few months ago, now regret that.

Donna Terwilliger | Sep 26, 2021
Joe Carter | Sep 26, 2021

You will need POA for much more going forward might as well get it now

What are the Covid safety practices like here?

Anonymous | Sep 26, 2022
Randy Ford | Sep 26, 2021

They require you to wear a mask.. They have you wait outside till someone is through. Protective barriers at stations and payment machine. All workers had masks and they sanitized after each person left a station. Good common sense practices.

Where can I pay my verizon bill?

Charee Thompson | Sep 26, 2021
Krissy | Sep 26, 2021

You can pay at Verizon kiosk in Lady Lake corporate Verizon across street from police station on 441. "Next to Ulta" be prepared to wait up until 2hrs in your car until they let you in on your turn. Honestly better to get Verizon app and pay on line

How do make an appointment when you cannot talk to anyone?

Harry Callen | Sep 26, 2021
Sean powers | Sep 26, 2021

Go to the store. There may be a wait to go inside.

how much does new glass for android.

Barbara J | Sep 27, 2019
kathy ritchie | Sep 27, 2019

I don't know You will need to call them Also discuss the model type Android, did you purchase phone from Verizon?

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Can I reactivate my son's prepay cell without him present?

mary monson | Sep 27, 2019
Michael Jackson | Sep 27, 2019

If it has been disconnected due to no use you may have to get new numbers. You cannot connect his phone without him, however anyone can do prepaid and give phone to someone else. Prepaid means pay as you go.

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When I phone the store I am caught in an endless loop recording as I do not have a verizon number to route call to. I am calling local store a 0 does not get me out. How does a non customer get to ask a general info question ie trade in options.

Toni D | Sep 27, 2019
Bruce Berry | Sep 27, 2019

Press option 3, then option 3 again at the next prompt. That will connect you with a representative at the store.

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I am no longer a customer due to backend technical issues. I see online I can trade in my iphone for paypal reimbursement vs a gift card or new phone as I do not have and won't be using Verizon anymore. Can I do the trade in for paypal in store?

Toni D | Sep 27, 2019
Toni D | Sep 27, 2019

Correction: It is a trade credit through paypal not a reimbursement. My technical backend issues were well investigated and somehow because Verizon links accounts by SS # I still come up attached to my ex and we even got him on the phone to help. Example he uses Netflix and I don't but it kept prompting me for password yet it was not even on my phone. Also his data use was affecting mine and tested with my data off for 2 wks. And no we don't live in the same state.

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how can I print out my stored telephone numbers?

M Smith | Sep 27, 2019
M Smith | Sep 27, 2019

Can the Verizon store do a printout of existing phone numbers on an iPHone w Verizon service on it?

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Can I make appoimtment

Teresa Shelton | Sep 27, 2018
Ryan Gagnon | Sep 27, 2018

Yes call the store and they can set an appointment for you.

when do you open tomorrow

Edward Hazlett | Sep 27, 2018
Ryan Pennels | Sep 27, 2018

It is 10 am Thursday

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How to remove emoji app from phone

Dennis Guerin | Sep 27, 2018
Donna C | Sep 27, 2018

Go to settings, your app manager, find app and remove it.

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Why does my chrome keep turning off? And how do I fix it to stay on? Please advise.Thank you V. Lang

Virginia Lang | Sep 27, 2018
Donna C | Sep 27, 2018

I like Nancy P's reply...and going to file it for when I have problems. Thank you Nancy. Dial 611

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can you email a copy of my latest cell phone bill

Marlene Brand | Sep 27, 2018
Kristine Krauss | Sep 27, 2018

They can

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Can I keep my phone number from metro.

Linda Harrison | Sep 27, 2018
R. Worden | Sep 27, 2018

Yep

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Do I need an appointment for some help with using my new apple 8 plus? Or can I just come in? Thanks, Ed Matthews

Ed Matthews | Sep 27, 2018
R. Worden | Sep 27, 2018

Walk in. The staff there is very accommodating there

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How to add data

Kenneth Brooks | Sep 27, 2018
Nancy L Peterson | Sep 27, 2018

Best to stop by store and get the best deal for you...

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Is this a corporate store?

MARK CHEADLE | Sep 27, 2018
Christopher Redd | Sep 27, 2018

Yes this location is a corporate store

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