Yes
Yes, you can order and pick up. Have not seen them deliver.
Yes, you can, but it is usually a short wait anyway.
I agree with your assessment, but yes you can call in a order. I normally just order when i get there because they are pretty quick. I have successfully called in order. I only do that when im in a ruah.
You can call in an order; however, the last time I tried to call in an order, it was not ready in the estimated time window/not placed at all. They can prepare an order very quickly, though, so after I arrived (and re-ordered) it only took about 10-15 minutes to get everything packed up (I ordered 2 of the picnic platters).
You can call it in, to save you more time
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