If you have qualified for the free biscuit this month it will show up in your rewards. If there is a one (1) beside the rewards icon, then you have a free item. The majority of the time, the reward is for a specific store that you have visited recently. The free biscuit this month does not pertain to a particular store
In the app they do a point system that you can cash in for free items and sometimes a particular store gives frequent customers rewards. Got to check your app.
I'd contact the store I'm not sure
You may want to ask them on their Facebook page (Chick-fil-A Ortega Park) or call the restaurant directly.
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