Are they open today? The customer service side, to pick up packages. I went yesterday and they were closed.

I went at 12:45 to pick my package up

Yes. Good luck with them finding your package. Fed Ex is way better! They make a second attempted the next day. I hate UPS! They abuse your stuff! I wish Amazon would use fed ex. I was told my package is here and I've been waiting now for 45 minutes! No sorry for the inconvenience. I'm going to the local news with video of a driver kicking abd throwing packages! No joke!