UPS Customer Center

Category: Shipping and mailing service in Buffalo, New York

Address: 931 Bailey Ave, Buffalo, NY 14206, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Bob Fitzpatrick

Sep 13, 2022

Horrible service! I will never used UPS ever in life. Driver claim my package was undeliverable the driver didn’t even attempt to physically delivered the package. The driver lie and stated the delivered another package at my house with no issues. Which was a lie the driver is caught on camera not even attempting to go in my house to delivered but was able to wrongfully delivered a package to a house next to mines. Over you guys services this the worst delivery company ever!

Kim

Aug 3, 2022

Fast and courteous service with ample parking.

Virginia Weary

Jul 29, 2022

One of your drivers stole my package from Michael kors and I can’t get in touch with anyone about the issue . The driver got out the van walked to the other side open the door scan a bag and walked back to his driver side and drive off I have it all in camera! I need someone to get in contact with me ASAP so I can speak to someone ! That was not a cheap BAG ❗️

Christian Gerholdt

Jul 27, 2022

They were rude and brushed off my concerns

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Questions & Answers

My package was in Buffalo NY on 9/10 with my delivery to be done in Tonawanda by end of day on 9/10. It's now 9/13 and my tracking says locating package? It's at the Buffalo facility somewhere according to UPS but noone can do anything or find it???

Allyson Teator | Sep 26, 2019
Robert Suitto | Sep 25, 2020

Dont feel bad,I have one sitting there according to """UPS"", its a bull answer, they are a mess, UPS. Or they have a theft there ...A package just happens to stop at Buffalo, and doesnt move for 4 days..LOL!! Yeah ok, Amazon needs to investigate UPS, and while i say that I have opned a investigation with BBB and NY State Atorney Generals Office. I am also, 4 hours away, might take a trip to this hub, and demands answers and with video camera.

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Does this location have a local telephone number to contact a real person?

Margaret Tadusz | Mar 29, 2022
UPS Customer Center | Mar 29, 2022

Hello Margaret, unfortunately that UPS customer center don't have a phone number available to the public.

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Can i come pick up package early?

Mark Bridgers | Sep 26, 2019
-- | Sep 26, 2019

Worked here before and usually they are not officially open until 9 sm

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Where is my package? It's at your facility somewhere according to UPS but noone can do anything about it apparently.

Sleventy Sleven | Sep 26, 2019
Sleventy Sleven | Sep 26, 2019

I hope its there, I dont mind waiting. It hasnt been scanned anywhere else for a couple days and when I called UPS they said that usually means its lost.

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What's the number to H&R I didn't receive my check

Erin Nesbitt | Jan 28, 2022
Cory Lee | Jan 28, 2022

Talk to your part time supervisor/full time supervisor. Your check is there, it was probably left in the desk drawer/hub office

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I try call because these People no pay me 16 hours today?? Where is the numbers??? Búfalo center!!!!!!!!!!

Loren Nuñez | Oct 30, 2021
UPS Customer Center | Oct 30, 2021

Hello Loren, have you spoken to the local HR or management team? If you have, but your concerns have not been addressed, please contact UPS directly via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS, so we can assist.

I do not have a tracking number (I have contacted the sender) and have been told that it is being held at your facility. Is there a way to locate it by name or address? I see there is no way to contact an individual at the location via phone.

Carrie Raponi | Sep 25, 2021
UPS Customer Center | Sep 25, 2021

Hello Carrie, for assistance with tracking your parcel, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp. We will need the tracking number, your delivery address, and phone number.

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Can I send a fax out

Paulita Perez | Sep 25, 2021
UPS Customer Center | Sep 25, 2021

Hey there, thank you for reaching out. Unfortunately, our system does not show the fax option as a service at this location. You can check out services and the nearest UPS location that is able to assist you using the following link: http://spr.ly/TUPSS_Locator. -Jessell

Is there any direct number

Ingrid Lewis | Sep 25, 2021
Sharann Davis | Sep 25, 2021

No

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I want to send a letter to Ontario Canada , can i do it with UPS?

guglielmo macaluso | Sep 25, 2020
LAS420 | Sep 25, 2020

Yes

What time do you guys close tomorrow

Selena Klenk | Sep 26, 2019
Gio Ram | Sep 25, 2020

😂

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I'm waiting for a big sign to b delivered to Java Village but no response from customer service. Can anyone call me back? An email something? A text

Penny Nlogel | Sep 26, 2019
Peter Santiago | Sep 26, 2019

I work for preload at that location,do you have a email? I can check it out and get back to you tomorrow with accurate date?

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Is ups a union ? Also are they independent drivers ?

jean | Sep 26, 2019
Jerry LaVenture | Sep 26, 2019

All of our package drivers and freight drivers are unionized. While we do use vendors to move some of our trailers all of those people you see in brown uniforms are union represented.

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Are they open today? The customer service side, to pick up packages. I went yesterday and they were closed.

David Washington | Sep 26, 2019
MICHAEL JEMISON | Sep 26, 2019

I went at 12:45 to pick my package up

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is the office on baily aven opeand on sunday

lucille stiglmeier | Sep 26, 2019
Eric Michael Loiacano | Sep 26, 2019

No

I'm supposed to start tomorrow and I lost the paper with the number to call for pickup locations my name is josh and I live on the west side of buffalo,ny can someone help me

Jay Smooth | Sep 26, 2019
-- | Sep 26, 2019

You should be okay just come on in and talk to one of the supervisors. They should be able to help you out.

Does this location offer boxes for customers?

Latisha Rogers | Sep 26, 2019
Eric Michael Loiacano | Sep 26, 2019

Yes. This location has everything you need to send out anything. Big boxes and small boxes. Bring in what you want to send and they'll put your stuff in a box for you.

Hi I m farzana I m looking job ups night shift

farzana parven | Sep 26, 2019
farzana parven | Sep 26, 2019

Hi this farzana I m looking ups job

Any orders their for 538 amherst

Rebcca Kasprzak | Sep 26, 2018
mike ha | Sep 26, 2018

Track package on ups website

Is a signature needed for delivered packages? What if no one's there?

Bonita Harris | Sep 26, 2018
Timothy Price | Sep 26, 2018

Usually only high dollar packages or deliveries to houses with previous lost package claims (a claim made after the package had been scanned as delivered) really require signatures. Otherwise they'll leave the package on the porch or as designated regardless if anyone is home.

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Can I have an item delivered to the office of the building where I live? I live in an apartment building.

Kevin Bryan | Sep 26, 2018
mamie chavelle walker-knight | Sep 26, 2018

yes, as long as it's not a po box

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Does UPS come out to the home to pickup a package that has a return label on It? Thanks, Mary Miley

Mary Miley | Sep 26, 2018
C G | Sep 26, 2018

You can call 1-800-PICK-UPS or schedule it through the website or the app.

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What do I have to fill out after my interview there is nothing on my ups account I have to fill out

Romello Colbert | Sep 26, 2018
Steve Jurcevic | Sep 26, 2018

Nothing

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