My package was in Buffalo NY on 9/10 with my delivery to be done in Tonawanda by end of day on 9/10. It's now 9/13 and my tracking says locating package? It's at the Buffalo facility somewhere according to UPS but noone can do anything or find it???

Allyson Teator | Sep 26, 2019 | Category: Shipping and mailing service in Buffalo, New York

UPS Customer Center - All questions

Address: 931 Bailey Ave, Buffalo, NY 14206, USA

Robert Suitto | Sep 25, 2020

Dont feel bad,I have one sitting there according to """UPS"", its a bull answer, they are a mess, UPS. Or they have a theft there ...A package just happens to stop at Buffalo, and doesnt move for 4 days..LOL!! Yeah ok, Amazon needs to investigate UPS, and while i say that I have opned a investigation with BBB and NY State Atorney Generals Office. I am also, 4 hours away, might take a trip to this hub, and demands answers and with video camera.

Allyson Teator | Sep 26, 2019

Well I went and the guy was not really any help. Basically said it's lost and to just wait to see if it shows up

Sean Corbett | Sep 26, 2019

Go right to the main ups hub in Buffalo. The guys at the counter at great and if they can help you they will.

Philip Bechtel | Sep 26, 2019

I had given my correct address, but my old address was what they were using. So, my package was kept for me at ups in Buffalo. I went to their location to get my package sucessfully!

Eric Meyer | Sep 26, 2019

call buffalo again, they should be looking for it, everything is scanned in and out, every movment is tracked, if not they should replace it. if it was something small , things can slip between the cracks, it unfortunately happens, keep calling buffalo

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