Maedell - Is this an impact door that FHIA installed? If so we would be happy to come out to service it for you as part of your guarantee. Please contact our Service Manager Ralph Garay at 954-792-4415 ext 444 to schedule a time for us to send a trained service technician out.
Call the customer service line and have a technician look at it to make sure there are no other issues please.
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