Is there an actual number to talk to customer service? I purchased my ticket on Sunday June 17th and I would like to know do they send my ticket in the mail or do I have to go and pick it up?

Eric “Darkside” Farrar | Sep 23, 2018 | Category: Tourist attraction in New York

Madame Tussauds New York - All questions

Address: 234 W 42nd St, New York, NY 10036, USA

Crystal Anderson | Sep 23, 2018

I ordered my tickets on line and I just had to show them my phone with the purchase information.

Akshay Hegde | Sep 23, 2018

If It's an online purchase then you need to take a print of it and show it to them. They will let you in

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