What is the point of insuring a package at this location?! They refuse to provide any assistance whatsoever to evade liability on their behalf in case of a damage. Don’t waste you’re time.

Good advice

If you are going to insure it I strongly recommend that you take it to a customer counter and have them pack it. Get it notated on your paperwork that they were the ones that packed it so that they can not deny any claim on the basis of it being improperly packaged. DO NOT pack it yourself if you are going to insure it.

THEY WILL LEAVE IT TO CHANCE. UPS WILL DENY ALL CLAIMS CLAIMING IMPROPER PACKING.