Yes, very convenient service and you'll receive a Kohls coupon with your return receipt as incentive to shop while you're there.
Yes. My directions said to not box up the items myself...just bring the original product's packaging (not the outer shipping box). It was easy, they scanned it and put them to ship back with other things (makes sense, they're not shipping a ton of air back and forth).
Yes they still do.
Last time I was there they still did.
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