Step father bought a 2014 from these guys went back 20 times before I suggested it might not be the engine but the computer. These guys never bother to check. They kept treating the symptom instead of the problem whole charging him for each visit.

Been buying vehicles there for 25 yrs. Without a problem

Usually good service

I'm sorry to hear this, I've never had an issue with the company as a whole. I believe what they do is hook the car up to a machine that lets them know what the problem could be & they go from there. I'm not sure why they would charge your step-father if nothing was fixed. My suggestion would be to call & find out protocol on that issue. They are usually very helpful.

Suggest you contact management and meet with them. NFG.