Basil Ford

Category: Ford dealer

Address: 1540 Walden Ave, Cheektowaga, NY 14225, USA

Phone: +17168931000

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Walt Pipo

Sep 18, 2022

Great service and Jason did a fantastic job getting my truck done on time.

Kevin Galligan

Sep 18, 2022

Services that they provided were great! Easy drop off, great communication and easy pickup! Keep up the good work.

Jason Cane

Sep 17, 2022

Aaron in service is the best of the best. His customer service and professionalism is above and beyond. Give that man a raise.

bob cornwell

Sep 16, 2022

New York State inspection Completed in a timely manner. Service advisor was very friendly and courteous.

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Questions & Answers

are there car rentals or loaners when service is being done

Diane Wolfrum | Sep 22, 2019
Sammy Koch | Sep 22, 2019

Stop! I wouldn't go here. I got a tow there and they broke my shifter and didn't tell me. I found out when I picked up car and it said "car not in park" ... Replaced my transmission and paperwork came back as "miscellaneous" for type of work done... Then when I went to get my car the battery was dead... Good luck, have fun with more repairs soon courtesy of Basil Ford. My car was fully fixed when I went to another mechanic. I also didn't pay them for the work they said they did but never actually performed!

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Does basil have a key drop box? I'm getting my car towed there and it's after hours

tanisha Steed | Sep 14, 2022
Anne Madigan | Sep 14, 2022

Yes, it does. It is to the right of the Quick Lane entrance door in the corner. Make sure to take a pen with you to fill out the drop envelope!

Is there a loan application on line

Michelle Davis | Sep 22, 2019
Basil Ford | Sep 22, 2019

Hi Michelle, Yes we do have an online application. You can visit this website: https://www.basilford.com/credit-application/index.htm and apply directly. Or feel free to reach out to us for further information, you can call or text Andrea at 893-1000

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We have a 2009 Ford ranger4.0 the timing chain tensioner needs changing how much will it cost to fix

Bonnie Dannheim | Sep 22, 2018
Thomas Van Volkenburg | Sep 22, 2018

Not sure, they'll give you an estimate. It sounds important so address it ASAP

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What does ford mean

Ali 543 | Sep 22, 2018
Sammy Koch | Sep 22, 2018

The FORD in BASIL Ford stands for FIX OR REPAIR DAILY (thanks for breaking the latch to my hood, not telling me, and giving it back withvout notifying me. Oh, also THANKS for making me wait 4 days with no car because of your mistake and lack of integrity!).... Go to West Herr where you wont be disappointed!

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