We do offer loaner vehicles on a case by case basis, when available if your car needs to stay in the repair shop overnight, as long as you're not past due on your payment.
Yes they will give you a loaner.
Loaners are no longer guaranteed as according to them, they only have 6 for the 600 customers they have. They expect you to stop your life, quit your job and forgo your kids schooling so they can rectify their own mistakes. Any where else would be a better bet
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