Why do you all think it’s morally acceptable to sell someone a car that was not serviced properly and then try to charge the customer for a “new” engine?

Every car we sell goes through a complete inspection before it even gets put on the lot to sell. Unfortunately, no car dealer can sell perfect used cars, especially 15yr old vehicles like the one you bought. Yes, after 4 months it started to overheat, but thats why we not only have a full mechanic shop that you can bring it to to fix the issue, WE OFFER FREE LABOR on any repair. When you continued to drive the car that was overheating instead of bringing the car in to be repaired, you blew the motor, so yes we must charge you $1,500 to completely rebuild your 5.7L HEMI motor and make it new again. Hope this answers your question. UPDATE: The original $2500 quote was to replace your engine with another engine, but as a favor to you we called around and found a company that agreed to rebuild your current motor for only $1500. When your car arrived it had NO water in the radiator and a blown motor. That means you drove it while it was overheating. Adults?

Your very unprofessional colleague said $2500 for the engine so just stop. None of you have any idea what youre talking about. The car was not overheating or else we would not have continued to drive. We’re adults, we know enough about cars to not do that. There were no indicators of overheating even YOUR mechanics didn’t catch. WE did not blow anything after having the vehicle for 4 months. YOUR technicians did not service the vehicle properly and told us “everything was fine” when we took the vehicle for an unrelated issue(door handle broke). Never said to sell perfect cars as your dealership could never do that. Sell cars that people can drive safely and that won’t break down FOUR MONTHS after having it. Blame shifting at its finest. You can’t blame the finance dept as you do in other petty online responses so you blame the customer. Classic

Oh my...