I ordered a pair of shoes and they are the wrong size, how do I return them and get the correct size?

Lisa Killian | Sep 22, 2019 | Category: Department store in Wilkes-Barre, Pennsylvania

JCPenney - All questions

Address: 34 Wyoming Valley Mall, Wilkes-Barre, PA 18702, USA

Chris Miskiel | Sep 22, 2019

If they were delivered to you normally you are provided instructions with the purchased item for return. If you are within driving distance you should be able take them back to the store and go to customer service.

Christopher Coates | Sep 22, 2019

As long as you have the receipt, you should be able to take them back to the store and exchange them for the right size.

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