why when I call to ask if my doors are ready for pick up lady tells me to hold on while i check. Places me on hold and then hangs up on me. Been trying to call back numerous time but never pick up phone and google tells me its very quiet

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Im calling because I’m out of town and I already sent my contractor twice and they couldn’t find my order after calling me to tell me order has arrived

It's best to ask in person. At times the department is not being covered by an employee and the call never gets properly transferred.

Yes. They have pick up