Electric carts were removed from service in April 2017 due to multiple complaints that they were unsafe in the crowded airport. PROSPECT is a 3rd party company contracted to walk wheelchair, unaccompanied minors and other special assistant passengers from gate to gate. But due to staff shortages , irregular operations and other factors they may not always be available in a timely manor. Best to allow extra time between flights. Make sure you notate in your reservation prior to coming to the airport that special assistance is needed to speed up the process. Do not wait until boarding, it may not be available.
Meg For the handicap accessible wheelchair , there is a designated AIRPORT employee who will volunteer the Traveller all the way to the airplane or designated exit. I would prefer to tip him or her. Its not needed but they do a great job.
There are personnel who can assist with transportation within the terminal. If you meant a car from one gate to the next, there is plenty of handicap parking available in the new parking deck at the main terminal
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