We went last Saturday and there were people in line without tickets. I think they have an email for questions like this. I know they dont have a phone.
Sorry but it's only on line from what I was told. Also try to get the horse sled ride. It sells out quick.
You can, but you may be put on standby
You can but if there sold out there standby tickets and you may not get in
Tickets are sold online and checked at counter by allotted time
From what I saw from my visit last week tickets need to be bought online for time slots to help maintain crowd control due to covid
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Is there a phone # ? I don't see one listed on their site & buying tickets online isn't working.
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