Has anyone else filed FCC, FTC, and BBB complaints for not taking webpayments, adding on surcharges when their internet payments dont work, and for deactivating the 2.4ghz and 5ghz wifi output from my personal router/modem?

Evan C. | Sep 19, 2018 | Category: Internet service provider

Spectrum Store - All questions

Address: 4450 California Ave Ste A, Bakersfield, CA 93309, USA

Evan C. | Sep 19, 2018

Well this one does.

Chris Freels | Sep 19, 2018

No ISP would deactivate your personal router settings. It is against their policy to touch your equipment. While i agree Spectrum has been less than stellar over the past year. I have never had them touch personal equipment of any of my clients. However, on a security note make sure you change the password on your router to something secure. 13 digit alphanumeric with special characters is always a good idea

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