The hold is completely silent with no music, but a spoken message (encouraging people to use the website) will play every 5 minutes or so.
My Mother Had The Same Problem With DMV Office But She Called The Office On Wednesday And Got The DMV At Avent Ferry Road In Raleigh, NC And We Went To The Building And I Waited In Line But Was In And Out With Nice Staff And They Answered All My Questions. Message Me Any Time. Beth W.
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