CJ, The fact that you can actually add yourself to the wait-list without being within the proximity of the restaurant is a huge plus as it is.. most places that you can join the wait-list are proximity based so they know you are there. Kura also gives a generous 15 minutes once your reservation is called. Most places are 10 or less. This place is extremely popular and I love it! I understand your frustrations but stuff happens and their is an algorithm built in to their wait-list system. I recommend just being within a short distance which is what I normally do anyway.
Every 10-15 mins, check the wait list to see your position, When I see I'm 15th in line, I always start heading to the restaurant, it goes pretty quick after that.
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