Most questions can be answered on their website You might give that a try
DMV is trying to force people to go to their website instead of calling them directly, neither the website nor the prerecorded messages is updated in real time, so unless you talk to someone you may not have the correct information when you get to their office, also because we live next to fort Bragg with so many people coming and going they are inundated with calls, so they simply refuse to answer the phone, I believe that the DMV is run by a private company and the workers are not state employees, so they can do what they want
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