Hello Nancy, When making reservations we require a full first night payment plus tax. If you were to cancel at any point you have up to 72 hours prior the arrival date to cancel and receive a full refund. However if it were to be cancelled within the 72 hour cancellation period, management has the right to retain the full payment. Thank you, Monica O Reservations Supervisor The Cove of Lake Geneva
You have to call front desk. They can help you, I worked on Engineering. Thanks
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