I concur with Leif Harrison go to the office, ask that the case be closed. Be firm, but polite
You would be better off doing this in person or in the office, not through Google maps.
Please see my prior answer to the partial question posted before. You might want to delete these, also. Have a good day
Go to the office and mention that you need to get the case closed. When doing this, be polite and calm. Give legitimate reasons for wanting to present your case A.S.A.P.
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