I'm sorry you had this type of experience. I used to volunteer here (over 15 years ago) and there was a good atmosphere back then. Unfortunately I've seen attitude problems from all sides since my working experiences all over the country now. Here are a few pointers for those who wish to address a complaint. Please direct your complains directly to your caregivers first, give them a chance and time to address your concerns. Escalate those concerns to the primary doctor, the director and so on if necessary. Don't be afraid to provide feedback on providers and the hospital through the overseeing state medical commissions and committees. Many of the better facilities seek out patient feedback because they understand a positive experience or at least a constructive criticism is the best way to improve patient care and outcomes.
I'm sure it started with good conditions. Or they are sociopaths. But could you blame them?
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