I took the day off to be home between 1-2PM for them to have someone here find out why my wireless internet isn't working & they didn't come or call. All ph.numbers end up in New York & they can't talk w/the tech or ask him to call me? Spectrum SUCK

Call customer service. I've had good luck with them. They can troubleshoot from the far end, and if it's something physical that you haven't done, they can troubleshoot that. And I would suggest that if they get it down to the unit, and find us nothing they can do and nothing you can do, that you take it over to Spectrum store and exchange it. And they're very nice about that.

Well my friend i have fire stick. It works great for me