How long is the hold time with the claims department usually? I’m on hold over an hour. This is enough for me to never consider Sixt if I ever need a rental car.

This is a poor location to inquire upon time on hold... I would assume few people have to place a "claim" with a sixt rental.

Two weeks and still didn't get the deposit back!

We used Sixt & did not have a problem🤩. Sorry that u r...😣

It was the second time that I used the services of Sixt and I never had any problem in renting the cars. I'm surprised by your situation.