While that could have been true, I was just in there today and the his set of staff was very friendly and helpful. I'm sure if you were to go back now it would be a much better experience!
I have no idea of the price of the crickets. I went here to see if they had bearded dragons and I found that the staff at this place we're rude and unknowledgeable. I ask about the beardies and they said "they might be back there" and pointed. There were none. I asked when they might be getting some and how much. They had no clue.and the store was dirty and very crowded of tanks and cage. Cramped quarter and very little walking area.
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