Good luck with those folks. You get what you pay for I reckon. I'm sitting in a hospital bed atm. Couldn't get them to actually assist me. Please take my word for it and explore other options.
Hi the action that you need to take is to call the office that sent you the letter and ask for an appointment to speak with the person who send the letter to you, that's the only way for you to receive clarification of the letter that was sent to you.
Is there a phone contact # for the person who sent you the letter? I'd start there for answers.
What does that even mean???
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