I take pictures before and after my rental in case of a claim. Safety first!
That's what happened to me too. I felt so stupid at the time but now think they are just a bad place to rent a car from.
Agreed, they'll scare you so you can purchase their insurance. Terrible customer service. Stay away from them.
you guys are saying you damaged some one else's property and don't want to pay for it. what?
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