Why is there one agent and 30 people waiting

FXRUPR | Sep 8, 2019 | Category: Car rental agency in Sacramento, California

Budget Car Rental - All questions

Address: 6420 McNair Cir, Sacramento, CA 95837, USA

Brigitte Vaughn | Sep 8, 2019

We ended up having $790 held for a deposit and we didnt even get the truck that we needed instead we got an suv. Ive heard of a $200 deposit but almost $800???? Not to mentioned that was almost 1/2 of what we brought. Now we have to use our credit card which was not the plan . Not to mention the rep. who couldnt explain why we were charged such an astronomical deposit. I don't want to asume but, it could have been based off of our color because when I asked the couple (white) in front of us w/ 3 children how much deposit did they need to put up they said, $200. Oh did I mention they rented an SUV and was staying 2 weeks. We were only stay 6 days w/no children hmmmm...

D S | Sep 8, 2019

I rent at the budget downtown Sacramento instead if airport. Airport takes longer and cost more. Tried that once. I prefer downtown location

William Cook | Sep 8, 2019

Not usually like that, there is usually 3-4 agents.

mike latta | Sep 8, 2019

Someone is probably in the lot getting cars

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