I've not had that problem at Chili's. Must've been really busy. Next time politely remind the staff that you're still waiting. Restaurants can get pretty crazy to work at, and it's not unheard of to slip through the cracks. Most are quick to help fix a problem if they know about it
I rarely see it that busy. Talk to management
What day? How long did u wait?
Thanks! Your answer is awaiting moderation.