It was explained to me that some work is done by local garages that they have an arrangement with. Some is done on site. Yes you should call first.
Yes, you do need an appointment. You may have to call and ask what the service charges would be.
The service center is by appointments only. A 10k service for that vehicle will run you about $120
As for an appointment, yes absolutely. As for what it cost, I would have no idea, a few hundred bucks I would suppose.
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