I’ve been attempting to reach someone at Spirit since 9:00 am today. I’ve left V/M’s, emailed and texted. No replies from any department. Your posted hours on your website show that you are open on Monday at 9:00.

michael wright | Sep 2, 2018 | Category: Motorcycle dealer in San Jose, California

Spirit Motorcycles / Triumph San Jose - All questions

Address: 460 Meridian Ave, San Jose, CA 95126, USA

Dennis M | Sep 2, 2018

Well I have to say that is a bit odd. They are usually there. Holiday hours perhaps?

John Nguyen | Sep 2, 2018

Same here. tried calling them since yesterday to no avail. i guess they don't want my $15k cash.

Thomas Widemann | Sep 2, 2019

For the last 2 days my buddy is experiencing the same thing. Bought a brand new dark horse that is now unridable due to problems. Multiple calls to the store with V/Ms have gone unattended. Once he called the manager and asked should he go to another dealer for assistance did he get a call to pick his bike up only to get a text a couple hours later to have it towed to the shop. Has to be the worst customer service I have ever heard of. He and I have plans and committed alot of money to go to street vibrations and to have him not go due to this is deplorable.

Spirit Motorcycles / Triumph San Jose | Sep 1, 2020

HI There, we are open Tue to Sat from 9am onwards. Apologies we might have been busy with customers. Is anything I can fo for you? Martin

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