Be sure to have any and all documentation on your person when you go to an appointment. DD214, any medical records providing proof of the event/injury. Some times it takes multiple submissions before things are considered. Are you looking for a disability and or the commendation?
You need to contact the office during business hours and speak to a claims representative. Try calling either 816-756-3390 or 816-968-1153 to make an appointment.
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