I agree with the others here that this is not a question, and I'm not sure if this is even "review" quality yet. Try putting this in Google Reviews with enough additional information. Often I've had owners/managers message me, so i know that many of them are watching and will respond to constructive feedback. Bonjour!
This is the question section, yours looks like a review. Might want to post the review, because others would probably like to read this.
That would be a good time to ask to speak to the owner/manager, maybe?
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