Ms. Griffin, I'm glad we were able to go above and beyond for you. Thank you for your business and your kind words! Good Morning Ms. Woody, and thank you for your comments. In reference to your issues, the transmission on your Acadia was covered under your 36 month unlimited mile warranty with a $25 deductible. We provided you with a loaner vehicle to drive while your vehicle was in our shop. The other issue you are speaking on behalf was a TSB stemming from General Motors in which their campaign wouldn't cover. We gave you many different options in order to help you get the vehicle fixed and you chose to return the vehicle instead of accept our help. It's unfortunate that you had the issues and General Motors would not help us remedy what was an issue on their behalf based on the facts from their website, but we were there to help in any way we could. Best of luck with your new Acadia.
Jd byrider is not the place to go. I purchased a car from them that wasn't aby good. I had the car less then a year and had to replace the transmission. shortly after that the car had other issues . The mechanic did not Know how ti do anything. Every time I took the car to them i told them what the problem was. Also they lied on the car facts report. When i brought it to their attention, they said ...we can fix that.i ended up taking the car to gmc dealership and when they found out what was wrong with the car... they reached out to jd byrider and they didn't want to pay to get it fixed....Needless to say i returned their car back to them and got another car.
Lmao ok. I hope you have better luck than me
Thanks! Your answer is awaiting moderation.