Hi Kathwerine, we'd love to resolve this for you to make sure you're not getting any charges you're not supposed to. Please reach out to our location ASAP. We are open at 9:00am Monday-Saturday.
They have been closed for the holidays. Try on Monday after 9:00 AM to resolve the issue. It may be a matter of updating your account information, reversing the charges, and them walking you through how to cancel the auto pay. Hope this helps.
Thanks! Your answer is awaiting moderation.