If you have an insurance plan purchased through best buy, contact Geek Squad. Otherwise Samsung customer service.
Also, if you paid with a credit card, call the customer service num to check if your card includes any coverage.
Call Samsung
Samsung has a 1 year warranty on most of their products. If you purchased an extended warranty from best buy they most likely will handle it.
Geek squad should be able to help you or at least direct you to the right place for service. Good luck!
Customer service
If you purchased from bestbuy call them and they'll point you in the right direction
Thanks! Your answer is awaiting moderation.