Hi Lori! Thank you so much for bringing this to our attention and we would like to learn more about the situation. Can you send me an email to lonid at oneilcinemas dot com with details about what happened including which location you were at, what time you were there and which theater you were in? Again I am so sorry and we would like to do our best to make this up to you.
Well. That's just sad.
Go on yelp
Thanks! Your answer is awaiting moderation.