Hello Judy. Yes, that is correct, Esteban. We do not give estimates on repairs, as there is no way of knowing what is truly wrong with your system until the technician looks at it and runs tests. We provide free estimates for installations, not repairs. Our trip charge and labor/diagnosis rates are $99 if you are local. Please let us know if you would like to find a time to have your system looked at! 518-955-1051
You can get an estimate. However, they probably wont be able to tell you the exact amount until they see what the actual problem is.
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