I just recently lost a phone at Montu on Jan 1st and I've filled out a security form as well as emailed security but they haven't responded. How long would it take for them to get back to me or find my phone and mail it to me?

Adam Lin | Aug 27, 2018 | Category: Theme park

Busch Gardens Tampa Bay - All questions

Address: 10165 McKinley Dr, Tampa, FL 33612, USA

victoria jones | Aug 27, 2018

I would be calling Busch gardens every day or go to human resource center.by now someone maybe found it haven't return it

Lisa Solares | Aug 27, 2018

This same situation happened to me in July. They responded via email within 3 business days. But only said "have u filled out the lost item form?" I had already filled out the form the very next morning after i lost the phone. They told me it could take up to a week for the item to reach thier office IF it was found, then they would contact me. They also mentioned this happens often and recovery odds are not very good. Best to start looking for a new phone and hopefully u had ur info backed up somewhere. Best of luck!!

Lord Guion | Aug 27, 2018

You may want to call customer service and talk to a supervisor in customer service or either Security Supervisor someone should have gotten back with you by now

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