Generally you can do everything on the busch gardens app but if you have questions that can't be handle there best thing is to call customer service might have to sit on hold for a little bit
Facebook, their app, and phone
Call them.. they are helpful
Everytime I've call customer service they have been extremely helpful and always friendly. Might have a hold time of 10-15 mins
When you call if you don't like what they're telling you ask for a supervisor. The number is 813-884-4FUN
You are on hold forever
I've always had luck calling customer service, you will have to hold for a bit but they generally are helpful.
I would wait until you visit the park. The call center is close to useless. So much misinformation due to lack of depth of understanding. Talk to someone in person if you can.
I would start with the website and see if that can help because calling can give a little wait. Here is the number for that: (813) 884-4FUN
Websight call them directly because at the park they can't help u sadly.
Call their phone number losted on the website
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