Your friend has to login and purchase the ticket for you even if is using your paying information to do so.
If you have your friend login online, they need to go to pass members rewards. They can purchase tickets there.
I agree with you, the site is a bit confusing and doesn't show what went wrong with the info you enter, but they can help you over the phone. Give them a call
Guest service can help you
You have to go to the ticket counter or you can do it online
Go online or in person to ticket counter and make your purchase
Guest service can help
No sure I would call
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