The exact same thing happened to me. Except I was looking for a specific bike. I called 3 times. Then called a fourth time to corporate office. They could not get them either. A total of 2 and 1/2 hours of my life burned, just to ask if they had 3 bikes in store assembled ready for pick up. Corporate took 28 mintes to find someone. Huh, I will just got to Amazon instead.
Nothing but pure xcons and drug dealers there.
Wife use to work there and says it's bad and Management's bad. Been that way for years.
Bad management and customer service I asked a lady to help me so rude told me "can't help you go look for someone else" I told her I can't find Noone can you call on your radio "well to bad, im not helping you go find someone" she was acting like a b**ch and I was nice so I told her out seriously rude as hell
Never answer their phone
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