I’m puzzled. Awaiting two expedited parcels that arrived in Ontario, CA on Friday and as of Monday have not budged. The delivery date was originally scheduled as May 1 and is now listed as May 6. Is this usual?

Doug Thomson | Aug 26, 2019 | Category: Warehouse in Ontario, California

UPS Ontario Ground Hub - All questions

Address: 3140 E Jurupa St, Ontario, CA 91761, USA

Jose Ortiz | Aug 26, 2019

It could have been misplaced or maybe needed a new label but it's a quick fix and they end up figuring it out, it happens alot ...

Dylan Springer | Aug 26, 2019

It may be that your package has either been given a bad label or the label went missing so it was sent to have another label given to it, or your package has been misplaced in a wrong shipping door and had to be sent back to get reprocessed. It happens quite often as hundreds of thousands of packages are shipped daily.

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