Wayne, Bestbuy has a "Geek Squad" that can help with Anything electronics! I Too sm "Techie" & have helped people het back into their Apple, PC or Android Devices. They have the expertise to hsndle your situation. You may need to leave it with them though. Be sure yo bring them Proof of Ownership for the device... There is also Security Questions you can answer as well. Now, if it is another issue, either Software or Hardware, there sgsin you sre in good hands. I've dealt eith every possible situation you could imagine.
Yes they have techs there that can usually solve most computer problems for a price
Yes they do. Bring it in they will be able to assist you.
yes they do.
They have the Geek squad there...call and ask before you make a trip
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