My car has been there since July 27 . When I call they say it in paint shop or waiting on parts.we have been told several times it would be ready.i understand some times things happen but this has been going on for almost 3 months .

John Quatieri | Aug 25, 2019 | Category: Auto body shop in Danvers, Massachusetts

Ira Collision Center - All questions

Address: 105 Andover St, Danvers, MA 01923, USA

Ira Collision Center | Aug 25, 2019

John, as you know your car was in a major accident, my Service Manager has called and spoke to your wife and went over everything, accidents like this are headaches for customers and we completely understand, we never want cars to be in here this long but we also won’t sacrifice repairs for time. If you have any further questions regarding this please call myself or Mike Pierce anytime. Jon Zillioux General Manager 978-739-3718

John Quatieri | Aug 25, 2019

Thanks for your reply but we have been told they had the parts . They told us 3 weeks ago the car should be ready it is frustrating and costly to me.

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