They actually have this feature on there web page. you can upload or download your idea and manage your project. They also offer an assistant. I would start there and if you have trouble after that I would just go in, they dont have consumer fax at the counter. Only in customer service and the back office.
Call the store or go in
Call the store's main or customer service number.
Not sure u may want to call
Thanks! Your answer is awaiting moderation.