K Appliance

David

They did a great job communicating and showed up on time. Ultimately my fridge could not be repaired but they were easy to work with.

Joy Erskine

He was able to help me right away. He was Knowledgeable and professional. I will definitely call him again with my next repair.

Maxim Dolchok

If I could give a negative review I would. I went in mid week and bought a dryer vent tube. I specifically asked for a metal hose. The salesman did not let me in the store, and I had to wait outside in the cold. The salesman came out flexible hose with metal liner (a $40 dryer hose) and said vent diameter are all standardized. I specifically asked 2 times if this will work. After being assured 2x it will, I bought it. This weekend I find out it's too small. I called today to ask if I can exchange for a 5", and the salesman said they cannot help me. "All sale final, sorry". The phone call became aggressive and defensive. I the K Appliance employee assured me I'm at fault. I quickly told them this isn't going to be an argument (even though I felt like it). I felt incredibly taken advantage of. While I can afford to "tip" this small business $40 - not everyone can. I usually attempt to leave good reviews but I believe this small business gives other small business bad reputation. I believe K Appliance should stand behind their business practice. They are either appliance experts or they are not. I was deceived into buying a simple $40 dryer hose that did not work. I will happily patronize Lowe's or Home Depot for half the price. BUYER BEWARE!!

Chari roberts

Ks was very responsive !! Was able to schedule an appointment quick and they were able to work around my schedule. The technician was so polite and professional- a pleasure to work with. Showed me damaged parts and had replacements on hand. Very thankful for their quick help. I would recommend in a heartbeat.